Terms & Conditions

Terms and Conditions

Effective May 20, 2008

  1. All orders are F.O.B. our facility.
  2. Terms C.O.D. until account is established.
  3. Due to the complex nature of our business, we are unable to accept verbal orders, changes or instructions. Please email or fax all correspondence.
  4. Our liability is always limited to the value of our own product or service.
  5. Cancellation or changes once an order has gone into the system are subject to all costs incurred.
  6. We cannot, unfortunately ship to overdue accounts.
  7. All quote requests, complaints or billing queries must be emailed or faxed.
  8. Artwork generated by us remains the property of Calgary Silkscreen Inc. (CSI) unless specified and purchased outright, according to prices within.
  9. N.F.S. cheques are subject to a $20.00 charge.
  10. We cannot accept any responsibility or liability for rush orders.
  11. Method of payment is cash, cheque, MasterCard or visa. The client agrees to a 3% surcharge for credit card payments if paid after 30 days.
  12. Overdue accounts automatically go to collection after 75 days and are charged at 2% per month (24% per annum) plus all collection costs incurred.
  13. CSI accepts no liability for any unauthorized use of copyrighted or registered logos. It is assumed that you, the client have obtained the rights for their use.
  14. CSI accepts no responsibility, implied or otherwise for any reflective tape application. It is assumed the client has met any standards required.